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Frequently asked questions
How are AI credits charged?
AI credits are charged by the amount of text processed, not per document. Each AI generation costs 1 credit per 1,000 tokens— counting both your instructions and the generated document — rounded up, with a minimum of 1 credit. A typical document uses only a few credits. Filling in a template yourself, without AI, uses no AI credits at all.
How are download credits charged?
One download credit is used per premium-template document you generate. Free templates cost no credits.
Can I cancel anytime?
Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees.
Can I change plans later?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate your billing.
Is there a discount for annual billing?
Yes, you can save 20% by choosing annual billing instead of monthly billing.